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Sitel Group

Customer Service_ Work From Home

Location
British Columbia Alberta Canada
Details
Full Time
7 days ago
Salary
20 to 30 per hour (plus commission)
  • Has a deep knowledge of specific industry information or nuances
  • Independent decision making
  • Coordination and resolution of all customer requests, to the customers’ satisfaction
  • Interpret customer requirements in order to seize opportunities to promote the benefits of doing business with Grainger and provide solutions with product alternatives and services, in order to deliver exceptional customer experience
  • Research and analyze information, to resolve inquiries and complex problems
  • Respond to customer calls and inquiries, including those related to pricing, products and billing, received through the phone or by email

Requirements:

  • High school diploma or equivalent
  • Must be Bilingual
  • Strong communication and problem solving skills
  • Demonstrated ability to be resourceful and can work both autonomously or in a group setting
  • Knowledge of Microsoft Office Suite and background in enterprise systems (ie: SAP, Oracle, Salesforce.com, Sharepoint etc)

What's in it for you:

  • Great Salary 20$/hr
  • Permanent opportunity
  • Work from Home
  • Benefits
  • flexible schedule
Category
Accounting Administrative Sales and Marketing