Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Administration

Pay Details:
$75,000 - $95,000 CAD

The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

At TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our administrative and executive assistants provide a broad range of organizational and general workplace support to executives within TD

The Executive Assistant will provide dedicated administrative support to the Chief Operating Officer of TD Bank Group and administrative and general workplace support to the broader team as assigned. The position requires a highly effective communicator (including written communications) who can discreetly assist in managing matters that are both sensitive and highly confidential in nature. It also requires agility and the ability to triage competing demands.

This role requires regular collaboration with the leaders Special Assistant, in addition to Senior Operating Committee members.

Make an Impact:

• Own and maintain calendar management for leader; troubleshoot conflicts with creative solutions
• Coordinate travel for leader, includes supporting travel delay re-scheduling for national and international travel arrangements, in addition to rescheduling meetings with internal/external parties
• Process expenses for leader and ensure timely completion
• Support leader to successfully deliver on enterprise-wide and board level commitments
• Support new to organization executives and accelerate adoption to TD culture - bridging information, processes, and key stakeholders
• Ensure prompt responses to internal and external parties, including internal Senior Executive leaders, Board Members, and leader's immediate team
• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, developing/amalgamating/proofreading PowerPoint decks, event day troubleshooting, and ordering catering with dietary restrictions
• Maintain confidentiality and discretion on all matters
• Prioritize and perform important administrative tasks, including on tight timelines, while balancing competing priorities
• Apply appropriate due diligence to ensure accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
• Provide vacation/temporary coverage for colleagues, supporting additional leaders as requested
• Provide expertise and support the planning and the decision support process for a broad and diverse portfolio of activities, coordinating with a variety of internal stakeholders on behalf of the leader
• Support leader in preparation for senior executive meetings and Board sessions
• Support preparation and delivery of Board-level related materials
• Provide leadership and direction to junior Administrative Assistants and Executive Assistants
• Provide support while ensuring quality service and professionalism at every interaction
• Participate fully as a member of the team and contribute to a positive work environment
• Maintain strong organizational awareness and a current understanding of TDBG priorities and overall TDBG strategies and direction
• Work with complete autonomy; collaborate with leader's team as needed
• Provide operational support and/or optimize on process improvements as appropriate
• Perform such other tasks and provide such other administrative assistance and support as assigned

Job Requirements

What You Need to Succeed

We're proud to work with a group of diverse colleagues. If you have relevant experience that isn't mentioned below, tell us about it in your resume or cover letter.

• Undergraduate degree preferred with over 6 years of relevant experience
• Firm understanding of operational and business functions
• Ability to think strategically and multitask while able to meet conflicting deadlines
• Experience coordinating travel arrangements and comfortable managing frequent changes
• Strong organizational skills to manage accountabilities while also managing leader's administrative requirements
• Proven track record as an executive assistant
• Demonstrated leadership skills for mentoring junior colleagues
• Excellent oral and written communication skills with the ability to listen actively, ask questions and communicate effectively
• Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners and Board Members
• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment
• Extensive knowledge of Windows and Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
• Ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Ability to identify problems and barriers, and proactively identify and implement solutions
• Strong judgment skills to apply discretion when working with confidential information

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet