Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Human Resources

Pay Details:
$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Provide advice to People Managers, Employees and HR Business Partners, partnering with multiple stakeholders including HR Partners / CoEs to develop recommendations and solutions for the business on a variety of employment, regulatory and legislative matters.

KEY ACCOUNTABILITIES

CUSTOMER

• Be a trusted advisor and partner to People Managers, Employees and HR business partners on employee relations matters
• Support people managers on a wide variety of employee relations such as performance management, behavior management, leaves and accommodation, compensation, health and safety, etc.
• Coach people managers to build out enterprise people leadership capability
• Resolve issues within level of authority and escalate issues, seek expertise where appropriate to ensure an integrated and sound approach to managing cases in compliance with internal and external requirements
• Partner with relevant stakeholders to provide consultation and advice on complex employment matters, providing strategies, options and risk assessment for both individual employee situations, as well as special initiatives and broad business changes

SHAREHOLDER

• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Follow internal and industry regulations, and operating practices, in completing and recording transactions for either the organization or clients
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• May lead special initiatives by representing TD/ the business internally and externally, as a subject matter expert
• Monitor and communicate the effectiveness of strategies, programs and practices related to own area of expertise
• Ensure respective programs, policies and practices are well managed, meet business needs, complies with internal and external requirements, and aligns with HR priorities
• Ensure the prompt and thorough resolution of escalated issues

EMPLOYEE / TEAM

• Continuously enhance knowledge / expertise in own area
• Keep current on emerging trends / developments and grow knowledge of the business, analytical tools and techniques
• Prioritize and manage own workload to deliver quality results and meet assigned timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Establish effective relationships across multiple businesses partners
• Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

• Focused on providing specialized guidance / assistance for complex issue / situations
• Work independently as the senior subject matter expert
• Provide advice and/or guidance to various stakeholders and team members and may coach and educate others
• Considered a subject matter expert within a given area
• Expert understanding of the overall function and / or business supported as well as compliance and regulatory issues / requirements
• Focus on medium -term issues (e.g. monthly-quarterly)
• Oversee and/or independently performs tasks from end to end
• Undertake and complete a variety of projects and initiatives, may include the integration of cross functional processes within own area of expertise
• Generally reports to a Senior Manager role

EXPERIENCE & EDUCATION

• Undergraduate degree
• 5+ years related experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.