Senior Manager, Investigations Risk Management, Specialized Operational Risk Management

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Risk Management

Pay Details:
$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Role Summary

The Senior Manager, Investigations Risk Management is responsible for overseeing and strengthening the enterprise's investigative risk management framework within the second line of defense. This role provides independent risk oversight, governance, and challenge of first line investigative practices by TD's Authorized Investigations Units. The Senior Manager partners with key stakeholders across Compliance, HR, Legal, Internal Audit, and Business Units to help ensure investigations are conducted with integrity, meet regulatory and organizational standards, and support a culture of transparency and accountability.

Key Responsibilities

• Serve as the second line risk advisor and oversight lead for investigation practices conducted by TD's Authorized Investigations Units.
• Design, implement, and maintain risk management framework and policy to evaluate investigation processes, ensuring alignment with enterprise risk appetite, policies, and regulatory expectations.
• Provide independent assessment, monitoring, and challenge of investigation program effectiveness across the business, escalating significant risks to senior leadership and governance committees.
• Partner with Compliance, HR, Legal, and Internal Audit to assess effectiveness of policies, controls, and systems used to manage investigation risks.
• Lead the development of risk metrics, reporting, and dashboards to track trends in investigative matters and potential control weaknesses across the enterprise.
• Support regulatory and internal audit reviews by providing documentation, risk assessments, and oversight evidence for investigation management practices.
• Advise senior leadership on emerging risks, industry trends, and regulatory changes in investigative frameworks, whistleblower protections, and fraud/misconduct risk.
• Contribute to the improvement of enterprise whistleblower and case management programs by identifying risk gaps, recommending enhancements, and monitoring remediation activities.
• Mentor and provide subject matter expertise to junior team members and serve as a lead representative in enterprise risk and compliance forums.

Required Qualifications

• Bachelor's degree in Risk Management, Law, Business, Finance, or related field; advanced degree preferred.
• 8+ years of experience in investigations, compliance, fraud risk management, or related risk/control functions, preferably in financial services or a regulated industry.
• Strong knowledge of risk management and governance practices, including second line oversight responsibilities.
• Familiarity with regulatory frameworks relevant to investigations (e.g., SEC whistleblower rules, DOJ guidance, employment law, SOX, AML regulations).
• Experience collaborating with cross-functional teams (HR, Compliance, Legal, Audit) on sensitive investigations or misconduct matters.
• Exceptional analytical, critical thinking, and problem-solving skills with the ability to translate complex risks into practical oversight activities.
• Superior communication and interpersonal skills, with the ability to influence leadership and build trust with stakeholders.

Preferred Qualifications

• Professional certifications such as CFE (Certified Fraud Examiner), CRCM (Certified Regulatory Compliance Manager), or similar credentials. Demonstrated ability to design and implement risk frameworks for misconduct, fraud, or compliance investigations.
• Experience supporting or reporting to regulatory agencies or executive governance committees.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet