Support Assistant

We're looking for an experienced Support Assistant to join our Prevention Practice, Quality, and Engineering team to provide administrative and clerical assistance.

If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, you'll support the Prevention Practice, Quality, and Engineering team **** with a variety of administrative duties while working collaboratively with a close-knit team.

How you'll make a difference: You'll help ensure B.C. workers go home safely at the end of their workday.
Where you'll work
This position is a hybrid of remote and on-site duties in our Richmond office.

• Provide administrative support to the department
• Assist officers with order, licensing and certification reviews and penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
• Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
• Access and maintain databases and procedure manuals
• Undertake word processing and document editing

We're looking for someone who can:

• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Understand and respond to stakeholders' needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Your background and experience

• A minimum of grade 12 education
• Proficient use of Microsoft Word and Excel
• A minimum of two years of administrative support experience in an office environment

We'll consider equivalent combinations of education and experience.

Application Requirements:
You must submit your application by 4:30 pm on the closing date of the competition.

If you require an accommodation in the assessment process, please email the HR Testing Accommodation (SM) at the time you submit your application.

Who are we?
At WorkSafeBC, we're dedicated to promoting safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries and diseases occur, we provide compensation, and support injured workers in their recovery, rehabilitation, and safe return to work. We also work diligently to sustain our workers compensation system for today and future generations. We're honoured to serve the 2.4 million workers and 245,000 registered employers in our province.

We recognize that our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences, and which reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self. We encourage all qualified applicants to apply.

What's it like to work at WorkSafeBC?
It's challenging, stimulating and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important and so are the people we do it for.

Our benefits
Being part of WorkSafeBC means being part of a strong, committed team. Along with a competitive salary, your total compensation package may include vacation, optional leave arrangements, health care and dental benefits, and contributions toward your retirement pension. As a member of our team, you'll have access to services and benefits that can help you get the most out of work - and life.

Learn more about what we offer .

WorkSafeBC is an inclusive and accessible employer committed to employment equity objectives and invites applications from all qualified individuals. Only those under consideration will be contacted. If you're unsuccessful, please accept our appreciation for your interest.

This position is restricted to those legally entitled to work in Canada.

Thank you, in advance, for applying.