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Technical Program Manager, AWS Fraud Prevention

Full Time
Job summary
AWS has the most services and more features within those services, than any other cloud provider-from infrastructure technologies like compute, storage, and databases-to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.

About the Team
Would you like to join the team that protects the global AWS platform from fraud? Do you enjoy thinking like a fraudster and using your technical skills to help AWS service teams strengthen their resilience to fraud threats? If so, AWS Fraud Prevention has an exciting opportunity for you.
The Fraud Assessment Services Team (FAST) is an intelligence-driven team that assesses AWS services for fraud risks before launch, and conducts proactive assessments of fraud prevention mechanisms on existing AWS services. The team's goal is to identify and neutralize fraud threats and vulnerabilities before they cause pain for AWS and its customers.

Key job responsibilities
About the Role
We are looking for an experienced Technical Program Manager (TPM) to help manage the AWS Fraud Assessment Program across AWS. As the Technical Program Manager your responsibilities will include:

Ensure new and existing AWS offerings are developed and operated in accordance with best-in-class fraud prevention practices.

Evangelize to encourage a fast and smooth adoption of our fraud detection and remediation services. You will be a trusted advisor to teams across AWS.

Develop, track, and report on key program performance metrics. Balance the business needs versus technical constraints.

Take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner.

Effectively manage expectations and handle business escalations.

We are looking for someone who can prioritize well, communicate clearly, and who has a consistent track record of delivery. You must be proactive in removing roadblocks, always looking for ways to innovate and operate more efficiently, and able to handle multiple competing priorities in a fast-paced environment. You will need to influence internal and external stakeholders that are spread across the world, and be able to effectively rally support for your initiatives.


Bachelor's Degree in Computer Science, Engineering, Mathematics or similar discipline or equivalent experience.
5+ years program/project management experience in large scale / distributed software development.
7+ year's professional experience in software development, preferably in software engineering, systems engineering, security engineering or related field


Master's Degree in a technical discipline or MBA
Experience and proficiency with AWS technologies (S3, Lambda, DynamoDB, RDS etc.)
Experience in fraud prevention or information security
Understanding of machine learning and data modeling
Broad technical breadth and depth including a strong understanding of cloud computing services
Excellent verbal and written communication skills. Experience communicating with technical and non-technical stakeholders at all levels across multiple business units.
Ability to manage multiple parallel projects and work autonomously.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
Software and Programming Management and Executive