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Work From Home Call Center/Customer Service Rep !!

Full Time
21 hours ago
15 to 25 per hour (plus commission)
  • Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
  • Responding efficiently to customers and creating a positive experience.
  • Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
  • Understanding and using the required software, reports, tools, and metrics.
  • Transferring and escalating the calls to the appropriate department if needed, such as sales.

Customer Service and Support Sales and Marketing Telecommunications