Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD General

Pay Details:
115,600 - 163,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Enterprise Process & Automation (EP&A) delivers process transformation across TD by redesigning processes and embedding intelligent automation with speed and scale to reduce cost, strengthen controls, and improve client and colleague experiences. We operate as an integrated process and automation team dedicated to segments and corporate functions, focusing on business problems within or across segments. Our services span process and automation discovery, future-state design, and performance excellence, enabling partners to solve problems efficiently while improving adherence to policies and procedures. Underpinned by a disciplined value-management framework, EP&A provides consistent, transparent tracking of outcomes and delivers rapid, scalable, and sustainable value.

Role Overview

The Senior Manager will be supporting the enterprise-level Process Engineering, Lean Six Sigma, and Intelligent Automation (IA) strategy. This role strengthens alignment between business priorities and enterprise capabilities-ensuring that processes are optimized, standardized, and enabled by intelligent automation where it drives the greatest value.

You will provide strategic partnership, delivery oversight, and leadership across the process and IA communities to advance TD's enterprise modernization agenda.

Key Responsibilities:

Strategic Partnership & Relationship Management

• Serve as the senior relationship manager for enterprise process engineering and Intelligent Automation needs across assigned business segments.
• Build trusted relationships with senior leaders to identify opportunities, shape roadmaps, and integrate process excellence and IA into business strategies.
• Translate business priorities into actionable portfolios, balancing process improvements, operational efficiency, and intelligent automation outcomes.

Process Engineering & Lean Six Sigma Leadership

• Guide process reviews, diagnostics, and redesign efforts using Lean Six Sigma methodologies (e.g., DMAIC, value-stream mapping, root cause analysis).
• Support standardization, simplification, and continuous improvement of end-to-end processes.
• Partner with process engineering teams to ensure automation is applied to optimized, future-state processes.

Intelligent Automation Delivery Oversight

• Oversee intake, assessment, and prioritization of Intelligent Automation opportunities, ensuring alignment to enterprise standards, governance, and value realization.
• Provide leadership across solution design, process readiness, testing, deployment, and adoption stages.
• Anticipate delivery risks and proactively remove barriers to ensure timely and high-quality execution.

Enterprise Centre of Excellence Contributions

• Contribute to governance, best practices, frameworks, and methodologies for Intelligent Automation and enterprise process transformation.
• Support development of role profiles, capabilities, and learning pathways across the IA and process engineering communities.
• Promote inclusive leadership, psychological safety, and a culture of experimentation and continuous improvement.

Reusable Solutions & Asset Management

• Champion the creation, lifecycle management, and reuse of IA assets and process accelerators.
• Drive awareness and adoption of enterprise solutions to support scalability and consistency.

People Leadership

• Coach and develop team members with a focus on strengths-based leadership, technical maturation, and process discipline.
• Lead resource planning, alignment to team OKRs, and performance development.
• Support recognition practices aligned to individual preferences and team culture.

Qualifications

• Extensive experience in Process Engineering, Lean Six Sigma, Intelligent Automation, digital transformation, or technology enablement.
• Strong relationship-management and stakeholder-influencing skills at senior levels.
• Deep understanding of IA technologies (e.g., UiPath, intelligent document processing, orchestration tools) and process improvement methodologies.
• Proven ability to lead cross-functional teams, support talent development, and drive enterprise outcomes.
• Demonstrated commitment to inclusive leadership, coaching, and psychological safety.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet